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Customer Care

For more than 100 years, we’ve been committed to providing unrivaled customer service to those who have trusted us with their insurance needs. That service earns us an industry-leading 99% customer satisfaction rating year after year. Whether you need a quote for a new policy, want to make amendments to your existing coverage, need an ally while filing a claim or just have a question, you can turn to our Customer Care Center. Our goal is to offer you service that’s both personalized and professional so you get the attention you deserve every time you call.

FILE A CLAIM

OUR CUSTOMER CARE CENTER

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  • NEED A QUOTE?
  • QUESTION ABOUT YOUR BILL
  • ADDING OR CHANGING VEHICLES?
  • HAVE A CLAIM?

Live Insurance Professionals 24/7

Tompkins provides you with personalized, professional service, so you get the attention you deserve, any time of day or night.

Our licensed, insurance account managers are trained to assist you with all your account service needs from processing a claim to adding a new policy.

NY: 888-261-2688

PA: 888-601-2611

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Ranked among the top 100 commercial insurance brokers in the nation.

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Ranked among the Top 100 independent property/casualty agencies in the nation.