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How Does a CLUE Report Impact Your Insurance?

Sep 29, 2022

Insurance

How Does a CLUE Report Impact Your Insurance?

A CLUE report plays a key role when your insurance provider considers the risks of your new home or vehicle. Here's everything you need to know about a CLUE report.

Importance of a CLUE Report

A CLUE (Comprehensive Loss Underwriting Exchange) report is a record of home and auto insurance claims and losses over seven years. Insurance underwriters use it when considering whether they should insure your home and when setting your premiums.

Information Available in a CLUE Report

CLUE is operated and owned by LexisNexis, and it's meant to help insurance companies track home, renters, and auto insurance claims. However, CLUE reports don't necessarily present a comprehensive picture of a home's claims history.

Home insurance providers, however, provide the following data for CLUE reports:

  • Policy number
  • The insurance provider's name
  • Type of loss
  • Date of loss</li
  • Amount paid by the insurer for the loss

Types of Claims That Can Be Included in a CLUE Report

  • Fire
  • Earthquake
  • Contamination
  • Flood
  • Damage to third parties' property
  • Freezing water
  • Hail
  • Liability
  • Lightening
  • Slip and fall
  • Smoke
  • Water damage
  • Wind
  • Theft

How Can I Access a CLUE Report?

You may request your copy of a CLUE report from LexisNexis via:

  • Email: consumer.documents@lexisnexisrisk.com
  • Call: 888-497-0011
  • Online: https://consumer.risk.lexisnexis.com/
  • You can also ask for a copy from the homeowner

The Fair and Accurate, Credit Transaction Act entitles you to a free copy of the report for each year.

Why Must I Check My Home Insurance Claims History?

If you intend to purchase a home, you can ask the homeowner to get the property's CLUE report which will help you find out the insurance claims that have been filed in the last seven years. The report informs insurers about the potential risks. They also help buyers to make better purchase decisions.

Can Previous Home Insurance Claims Affect My Current Insurance Rates?

Most home insurance providers provide data for the CLUE report, so your claims history will be on record. A property's claims history influences premiums even when the claims were from before when you owned the property. Note that insurers may keep records of the insurance inquiries you made even if you did not file a claim and sorted out the issue yourself.

How to Buy a House with an Open Insurance Claim?

You can purchase a property even if it has an open claim. In this case, the seller can lower the property's price (to account for the unaddressed damage) and sell it in its present condition, or they can transfer the insurance claim to the buyer.

How to Ensure That Your Home is Insured?

  • Understand the rules in your state regarding the renewal of home insurance
  • Do not file claims for small losses
  • Check multiple options for a more cost-effective coverage
  • If you can't get a policy, consider if your state offers a Fair Access to Insurance (FAIR) Plan

Frequently Asked Questions (FAQs)

Q. How can I find insurance claims on a property?

• You can request the property's CLUE report.

Q. Can insurance companies see previous claims?

• Yes, because the claims will be on your property's CLUE report.

Q. How much does a CLUE report cost?

• Consumers can get one free report annually.

How Tompkins Insurance Agencies Can Help

For home or auto insurance options that provide the right coverage for you while helping protect you from financial loss, contact us now at Tompkins Insurance Agencies.

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