Attention Tompkins customers who are Adirondack policyholders:
Please look for communications from us by email and US mail regarding the current Adirondack situation and Tompkins’ response. Rest assured, we’re on it, working hard to address the situation for you, and will keep you posted.

About Us

Big I Best Practices

Named a National Best Practices Agency for Operational Excellence.

For More Than A Century

Tompkins Insurance Agencies has been helping families and businesses with insurance strategies and solutions to protect their assets and manage their risks.

Contact Us Get a Quote

The Tompkins Insurance Difference:

Local service

Our trained professionals have roots in the communities they serve and provide personalized, face-to-face service.


We represent more than 50 of the leading regional and national insurance companies, positioning us to research and find the combination of price, coverage and service that works for your personal or business needs.

Saving Money

We'll research to find quotes that match or beat our competitors.

Here for you 24/7

Our unrivaled customer service is available morning, noon or night—whenever you need us.


We bring more than 100 years of service history to businesses, organizations and individuals throughout New York State and Pennsylvania.

Trusted Advisors

Our agents will help you manage your risks and control insurance costs, and in the event of a loss, we’ll stand beside you, working to ensure that you get a prompt and fair payment. As a result, we boast an industry-leading 99% customer satisfaction rating year after year.

Rough Notes' Agency of the Year

It's the Tompkins Difference that earned us Rough Notes' "Agency of the Year" award.

We're always looking for passionate, dedicated people to join our team. If you'd like to help us serve our clients through top-tier service and products, contact us today!

Join Us


We want to help you make the best, most educated decisions about your insurance coverage. That's why we've cultivated our list of resources and collected them here for your convenient access.


Our strong relationships with leading regional and national insurance carriers means more options to suit your needs. Check out our list of carriers here.


Customer Care

We take great pride in our personalized customer service which includes access to live insurance professionals 24/7. File a claim, contact us for a quote, get a question answered anytime … day or night.

Customer Care


We've compiled answers to some of the commonly-asked questions we hear about personal insurance, business insurance and employee benefits services.



Have questions about insurance and financial terms you hear? We’ll explain what some of them mean.



Check out our blog for insurance news, tips and information to keep you updated and “in the know.”



We have many great customer service locations to assist you. View our list here.



Read what our customers have to say about the service they receive from Tompkins.